Our Quality Policy

  • Complying with the national & international standards that govern the sector and the legislation on quality, occupational health and safety and the environment.
  • Fully comprehending, meeting and responding to the necessities & expectations of customers.
  • Ensuring the timely delivery of products as undertaken during the sales process.
  • While not conceding on quality, to identify being always open to novelties, continuous betterment and producing the best at each point as our fundamental philosophy.
  • To ensure employee satisfaction in all departments of the company.
  • To ensure the prevention of environmental pollution and the betterment of our environmental performance during all our production & servicing stages.
  • Listening to our customers and the employees associated with the Alpil brand and revising our processes that are bothersome for our customers.
  • We guarantee the quality of services we provide, assess the complaints & requests of our customers in a fair & objective manner and undertake the associated responsibility.
  • We descend to the root causes of complaints & recommendations and implement permanent improvements on our systems and processes.
  • While in accordance with the legislation and arrangements, using our experience, using all resources we have in our customer-focused service and the feedbacks we receive from our customers in order to turn them into “customer satisfaction”.
Text Widget
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus quis neque vel quam fringilla feugiat. Suspendisse potenti. Proin eget ex nibh. Nullam convallis tristique pellentesque.